Our standard shipping typically takes 1-2 weeks for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.

Yes, we offer international shipping. International orders usually take 14-21 business days to arrive, depending on the destination and customs processing times.

You can easily track your order by using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, and it will direct you to the courier's website, where you can monitor the real-time status and location of your package.

Once an order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means that we cannot guarantee cancellations. However, if you need assistance, please contact our customer support as soon as possible, and we'll do our best to assist you.

We're here to help! You can reach our customer support team through the following channels:

• Email: tailsofjoy.info@gmail.com

For non-urgent inquiries, you can also use our Contact Form on the website. We strive to respond to all inquiries within 24 hours.